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Our process

From First Conversation to Final Handover

Nine straightforward stages, so you always know where a project has reached and what happens next.

  1. Stage 1

    Initial Enquiry

    Contact James by WhatsApp, telephone, email or the website enquiry form.

    Provide a short description of the work, the property location and any useful photographs.

  2. Stage 2

    Initial Conversation

    James will discuss what you would like to achieve, the likely scope of work and whether Purpose Builds is an appropriate fit for the project.

  3. Stage 3

    Site Visit

    Where required, a site visit will be arranged to review the space, discuss options and identify any important practical considerations.

  4. Stage 4

    Detailed Estimate

    A written estimate will set out the anticipated scope of work and associated costs.

    Any exclusions, assumptions or project-dependent requirements should be set out clearly.

  5. Stage 5

    Project Agreement

    For larger projects, key stages, payment arrangements and anticipated scheduling will be agreed before work begins.

    Suitable smaller projects may be completed on an agreed day-rate basis.

  6. Stage 6

    Preparation

    Materials, associate trades, access arrangements and any important client requirements will be coordinated.

  7. Stage 7

    Project Delivery

    Work will be completed with care, appropriate communication and respect for the client's property.

  8. Stage 8

    Changes or Additional Work

    If further work is recommended or requested, it will be explained and approval obtained before it is added to the project account.

  9. Stage 9

    Completion and Handover

    Completed work will be reviewed with the client and any relevant final information provided.

A site visit is arranged where it is needed for the project, rather than automatically for every enquiry. Purpose Builds provides written estimates rather than fixed quotations, and any additional work is always discussed and approved before it is undertaken.

Get in touch

Ready to Talk About Your Project?

Whether you have a clear plan or are still exploring what may be possible, the first step is a straightforward conversation.

Tell James a little about your project and the space you would like to create.

James spends most weekdays working on active client projects. WhatsApp messages and telephone calls are usually the quickest ways to make contact. Emails are generally reviewed and answered on Fridays and Saturdays.